info@sosum.co.uk
UK next day delivery with Royal Mail on all orders placed before 5pm weekdays

Refund and Returns Policy

UNITED KINGDOM DELIVERY

Items will be shipped the same day via Royal Mail if the order is submitted before 5pm on weekdays and 12 Midday Saturdays.

Tracked 24 – Next day aim, (Mon-Saturday), tracked service.

Special Delivery – Guaranteed next-day delivery (Mon-Sat), tracked service.

You will receive an email notification to tell you that the order has been sent, along with your tracking number.

EU DELIVERY

We deliver to the European Union area. You can expect delivery between 5-7 days from the time we dispatch your order. You will receive an email notification to tell you that the order has been sent, along with a tracking number for your order. Please note that order tracking is provided by Royal Mail (UK) and is updated as and when their EU delivery partner provides the information.

USA

Our USA customers can expect to receive their order within 7 days from the time we dispatch the order. You will receive an email notification to tell you that the order has been sent, along with a tracking number for your order. Please note that order tracking is provided by Royal Mail (UK) and is updated as and when their USA delivery partner provides the information. Please also note that orders over a certain value may be liable for customs import duty which will need to be paid upon arrival.

For any queries, please use our contact form. We will be happy to answer any of your questions.

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